TERMINS AND CONDITIONS
In order to place orders, you will have to register on the www.musicover.it site and accept the conditions in this document.
By placing an order, you declare that you have reviewed all the information provided to you during the purchase process, and that you fully accept the general and payment terms that you will find followed.
Once you have completed the online ordering process, you will print or save an electronic copy and still keep these general terms of sale.
MODALITY OF ACQUISTO:
Customer can only purchase products in the Musicover catalog at the time of order submission and can be viewed online at www.musicover.it, as described in the notes Information. Product images are representative.
The correct receipt of the order è confirmed by Musicover by an e-mail response, sent to the e-mail address communicated by the User on which it will be&1; order reference number.
MODALITY OF PAYMENT:
You can choose when you confirm your order from the various payment proposals:
PAYPAL or CREDIT CARD: The customer can use the PayPal circuit for payment according to the customer's specific modalities. In cases of purchase of goods with payment modeà payment Credit Card, the transaction will be managed through the secure server PayPal, at the same time as the conclusion of the online transaction, the institution bank will provide the only commitment of the purchase amount made.
At no point in the purchase process Musicover & able to know the buyer's credit card information, transmitted via secure connection directly to the secure server PayPal that manages the transaction. No Musicover computer archive conservers;such data. Under no circumstances Musicover can be held liable for the fraudulent and undue use of credit cards by third parties when paying for products purchased on www.musicover.it.
PAY WITH POSTEPAY: In the case of payment by ricarica on PostePay, what is ordered by the Customer will be kept busy until the proof of the event has been received. transaction, to be emailed within no more than 3 business days from the date of acceptance of the order.
The submission of what is ordered will occur; only when the sum due is actually credited, which must take place within 7 business days of the date of acceptance of the order. Expired 7-day deadline for payment, the order will be automatically cancelled.
For each order placed, Musicover issues invoice of the shipped material.
Shipping costs are fixed at 25€ for Italy and 55€ for Europe with courier shipping with traceabilityà of the package only on demand.
The shipment will be carried out as soon as possible, also based on the availability of materials. Any delays will still be communicated to the customer by email.
At the time of delivery of the goods by the courier, the customer & required to check that the packaging is intact, undamaged, né wet or otherwise altered, even in the closing materials (tape adhesive or metal straps).
Any damages, must be immediately disputed to the courier who makes the delivery. Once the courier's delivery document has been signed, the customer will not be able to dispute the characteristics of the courier. outward than delivered. Any issues related to physical integrity, correspondence or completeness of the products received must be reported to Musicover within 7 days of delivery, according to the modalità provided in this document.
In the case of non-collection within 5 working days of the material in stock at the courier's warehouses due to repeated impossibility;agrave; delivery to the delivery indicated by the Customer at the act order will be automatically canceled.
ORDINI and RETURN:
According to art. 5 DL 185/1999, if the customer & a consumer (i.e. a person who buys the goods for purposes not related to his or her professional activity, that is, does not make the purchase vat number reference) on the order form, you are entitled to withdraw from the purchase agreement for any reason, without the need to provide explanations and without any penalty; point to the next point.
In order to exercise this right, you must send to Musicover a notice to do so, within 10 working days of the date of receipt of the goods. This communication should be sent to half a recommended letter with receipt notice, addressed to the tax address on the accompanying document of the goods (invoice or tax receipt), Once the above notice of withdrawal has been received, quickly inform the customer of instructions on how to return the goods they should have; to be returned within the next 48 hours.
The right of withdrawal applies to the product purchased in its entirety;
To limit damage to the original packaging, we recommend, whenever possible, to put it in a second box.
In all cases, sticker labels or tapes should be avoided directly on the original packaging of the product.
According to the law, the shipping costs related to the return of the property are borne by the customer.
The shipment, until the certificate of receipt to the departure company, è under full responsibilityà of the customer.
In the event of damage to the property during transport, the customer will receive a notification of the incident (within the 5th day of receiving the property), to allow him to file a prompt complaint against the customer. courier he chose and get a refund of the value of the asset (if insured); In this event, the product will be made available to the customer for its return, cancelling the withdrawal request.
The store is not required to respond in any way for damage or theft/loss of returned goods. Upon arrival in stock, the product will be examined to assess any damage or tampering resulting from transport. If the original packaging and/or packaging is ruined, the store provides;to withhold from the refund a percentage, however no more than 10% of the same, as a contribution recovery costs.
PRIVACY: The personal data requested during the forwarding of the order is collected and processed in order to satisfy the customer's expressed requests and will not be in any case and in no way sold to third parties. Musicover ensures that its customers comply with the rules regarding the processing of personal data.
Data processing owner è Musicover.